Questions, answered with care.

Measure the height and proportions of your Thakur Ji before ordering, then compare them with the size guide. If the closest standard size still feels uncertain, send a custom shringar request with the measurements.

The Included section on each product page states exactly what you will receive. Flowers, peacock feathers, vessels and other campaign styling are not included unless the product description explicitly says otherwise.

Ready-to-ship pieces are prepared from available stock. Made-to-order pieces begin after your order is confirmed and need a longer preparation window. The current estimate appears on each product page.

Yes. You can request poshak, jewellery or a coordinated complete shringar. Share the size, colour, occasion, budget, required date and any useful reference image; BRAJ will confirm feasibility and a quote before work begins.

Use the Track Order page with the order number and the same email used at checkout. Carrier details appear after a shipment has been created.

BRAJ currently accepts orders for delivery within India only. Enter a valid Indian address, mobile number and six-digit PIN code at checkout.

Follow the Care section on the individual product page. As a general precaution, keep poshak flat and dry, and store jewellery separately away from moisture.

Small differences may naturally occur in handmade finishing or print placement. Any material-specific variation should be described on the final approved product page before purchase.